Privacy policy

This policy describes what Navzeno does with information about you. It is written to match how the app and this web site actually behave, not to reserve rights we might want later. If we change what the software does, we change this page in the same release.

The short version: the app has no account, sends no analytics, and never transmits your location. The only information that reaches us at all is your email address, if you choose to send it to us, and the ordinary server logs created when your phone downloads a map file.

Who this is about

“We” and “Navzeno” mean the operator of the Navzeno app and of navzeno.com. “You” means anyone using the app or reading this site. Questions about anything below go to [email protected].

No account

There is nothing to sign up for. The app does not ask for a name, an email address, a phone number or a social login, and it has no user profile — not on your device and not on a server, because there is no server that knows about users. Nothing you do in the app is tied to an identity, because the app never establishes one.

No analytics or telemetry in the app

The app contains no analytics SDK, no crash-reporting service, no advertising identifier and no usage tracking of any kind. We do not know how many maps you have downloaded, where you have searched, what routes you have planned, or whether you opened the app today. That is not a promise to handle such data carefully — the data is never collected.

The app’s only network activity

Downloading maps is the one thing the app uses the network for. Specifically:

• It fetches the region catalogue — a small file listing which regions exist, their size and their version — from maps.navzeno.com.
• It fetches a region file from maps.navzeno.com when you choose to download one.

That is the complete list. Everything else — drawing the map, searching, route planning, turn-by-turn directions, voice prompts, rerouting, favourites, GPX — runs on your device and works with the network switched off. If you never download a map, the app never contacts anything.

Those two requests reach a file host, which today is Cloudflare R2. Like any web server, it writes standard access logs: the IP address the request came from, the time, which file was asked for, how much was transferred, and the user agent string. Those logs exist to serve files and to keep the service running, and they are retained by our hosting provider under Cloudflare’s own terms. We do not combine them with anything else, we do not use them to profile anyone, and because there is no account there is nothing to attach them to. An IP address tells us roughly which region of the world a download came from, and no more.

Your location never leaves the device

The app asks for location permission so it can show where you are on the map, follow a route and tell you when to turn. Everything that uses your position — the blue dot, snapping to the route, deciding you have gone off it, timing the next voice prompt — is computed on the device by the app itself.

Your position is never transmitted, to us or to anyone else. There is no trip history uploaded, no “where you have been”, no location-based advertising, and nothing to sell. You can revoke the location permission in your operating system’s settings at any time; the map, the search and route planning all keep working without it, and only the live navigation features stop.

What is stored on your device

• Region files — the maps you download. Large, and yours to delete from within the app whenever you want.
• Favourites — a plain JSON file kept alongside your maps.
• GPX files — tracks and routes you import or export, stored wherever you put them.
• App settings — your travel mode, avoidances and similar preferences.

All of it lives on your device. None of it is synchronised to a server, because there is no server to synchronise with. It leaves your device only when you move it: exporting a GPX file, sharing a favourite, or whatever your operating system’s own backup is configured to do.

Uninstalling the app removes it, region files included.

This web site

navzeno.com is a set of static pages. It:

• sets no cookies at all, of any kind, first- or third-party;
• loads no third-party scripts, and in fact ships almost no JavaScript;
• loads no third-party fonts — the typeface is served from this domain, so reading this page does not tell Google or anyone else that you did;
• embeds nothing from another site: no video players, no social widgets, no tracking pixels, no advertising.

We use no analytics on this site today. If we ever add any, it will be a cookieless product that does not track individuals across sites, and this page will say so before it goes live — not afterwards.

The site is hosted on Cloudflare Pages, which keeps the same kind of ordinary access log described above.

Email you send us

There are two ways to send us an email address, and both are your choice:

• Writing to us. If you email support, we keep the message and your address for as long as it takes to deal with it and to understand a problem that comes back later.
• Asking to be told when it ships. If you give us your address for the launch list, we use it to send you that announcement and nothing else. No newsletter you did not ask for, and no passing it to anyone.

We do not sell, rent or share email addresses. Ask us to delete yours and we will, at [email protected] — no account, no verification hoop, no “are you sure” sequence.

Forms on this site post directly to us or open your own mail app. There is no third-party form service reading what you type.

Children

Navzeno is a navigation app for a general audience, not directed at children, and it collects nothing from anyone — so there is no children’s data to hold. We do not knowingly collect personal information from anyone of any age beyond what is described above.

Your rights

Because there is no account and no profile, most data requests have a very short answer: we do not hold anything about you. Where we do — an email you sent us, or an address on the launch list — you can ask what we have, ask for a copy, or ask us to delete it. Write to [email protected].

Changes to this policy

When the app’s behaviour changes, this page changes with it, and the date at the top changes too. Material changes — anything that means we collect something we did not collect before — will be called out in the app’s release notes rather than quietly edited in.

Contact

[email protected]. It reaches a person.

This is our policy as the operator of Navzeno, written plainly. It is not legal advice, and it does not replace the rights you have under the privacy law that applies where you live.